PharmaBilling Pro: Master Prescriptions & Claims
We Present to you the Course from "Notebook to Knowledge"
Tap into real-life scenarios and expand your knowledge
What is This Course?
This course covers the full process of dispensing medication, from understanding a doctor's prescription and performing critical dosage calculations to mastering the billing and claims process for private insurance companies and government healthcare programs.
Who Should Enroll?
If you're looking to work efficiently in a Canadian pharmacy as a pharmacy assistant, technician, or pharmacist, this beginner-friendly course is for you.
Prepare for Your Pharmacy Future
Canadian pharmacies are looking for professionals with a smart understanding of the entire process from handling prescriptions to payment. This course is what you need to be that professional. Your pharmacy future starts here!
Course Outline
Comprehensive modules designed to make you job-ready in Canadian pharmacy practice
Module 1 - Course Introduction
- Welcome to the Course
- Course Roadmap
- Learning Objectives and Outcomes
- Meet your Instructor
Module 2 - Understanding Prescriptions and Calculations
- Anatomy of Prescription
- Common Medical Abbreviations and Symbols
- Types of Prescriptions (acute, chronic, refill, controlled substances)
- Dosage Calculations
- Identifying Errors and Red Flags
- Hands-On Practice: Reading Sample Prescriptions
Module 3 - Pharmacy System and Software Basics
- Introduction to Pharmacy Management Software
- Creating a New Patient Profile
- Entering and Processing Prescriptions
- Refill Management
- Avoiding Common Data Entry Errors
Module 4 - Insurance and Billing
- Insurance Basics: How Pharmacy Billing Works
- Common Insurance Terms
- Processing Insurance Claims
- Handling Claim Rejections (step-by-step problem solving)
- Case Studies: Real-Life Insurance Scenarios
Module 5 - Customer Service & Communication
- Basics of Professional Communication
- Handling Difficult Customers
- Confidentiality in Conversations
- Cultural Sensitivity and Empathy in Healthcare
Module 6 - Insurance Claims & Billing Fundamentals
- Learn basics of insurance claims and billing
- Learn how to bill prescriptions to the government and third-party private insurance
- Advanced billing scenarios and troubleshooting
Module 7 - Tips to Become a Smart Processor
- Typing Speed and Accuracy
- Knowledge of ODB Formulary
- Drug-Drug Interaction Knowledge
- SIG Knowledge (Direction for Use)
- Drug Shortage Knowledge
- Insurance Handling